FAQ

Learn about our process and service below!

General

The first step is to make your reservation on our calendar. Once you book your reservation you will receive a confirmation email with our expert shipping instructions. While you are waiting on your wedding day you can browse our packages and pieces to see what interests you most on our pricing page. We will also provide you with an order form to complete.

 Once your wedding day has finally arrived, you will ship your flowers on the next business day according to our shipping instructions. Once we receive your flowers we will notify you and send you your final invoice. Once your flowers are carefully dried and ready to be preserved in resin, our artist will provide a design form to consult with you about your vision for your custom art. 

The whole process can take about 16-20 weeks depending on the size of the order. 

Absolutely! You would still need to place a reservation for your custom order. The only difference in the process is that we do not have to dry your flowers and there are separate shipping instructions for your pre-dried flowers. Our dry flower shipping instructions are located at the bottom section of our shipping instructions document.

You can check out our highlight on IG titled Air Dried for examples of our previous work.

Our minimum amount for custom orders is $150, which is our deposit amount. You do not have to purchase a main piece for that order, however we highly encourage a main piece so that your order truly represents your bouquet. Add on pieces are only able to fit small floral, greenery, and petals from larger floral.

Yes they will. The only thing I recommend is to keep the resin out of constant direct sunlight and do not store them in a place with extreme heat. Heat and constant sunlight will cause the resin to yellow.

The flowers that are not used in your art piece can be sent back with your order upon request. Request must be made at the time of flower delivery. If you want them returned to you  it will be an additional fee of $20 to cover higher shipping costs. If you would like the remainder of the flowers preserved it will be an additional fee assessed upon the size of your bouquet. Please talk with shop owner.

The sooner the better! The busier months of the year book quicker than the summer months. I recommend a minimum if 3-4 months in advance to secure a spot. 

No, unfortunately not all flowers dry the same. For example red flowers dry much darker than their original color. White flowers dry more of a cream color. Lilies and orchids dry paper thin. Some flowers can have “bruising” which causes translucent spots on the petals when they are in resin. We unfortunately cannot preserve succulents. Please feel free to inquire with us if you are curious about the exact flowers you will have in your bouquet.

Additionally, we can only preserve your flowers in the condition in which we receive them. We strongly urge you to follow our packing and shipping instructions for the best results.

Shipping & Returns

The time I need to prepare an order for shipping varies. Estimated shipping times will be provided once I receive your flowers. 

Yes. Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

If you are having an international wedding, please contact our shop to discuss your options for shipping your bouquet.

Custom items, reservations, and gift cards are nonrefundable. Ready made pieces may be returned within 14 days of delivery. 

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value

Have more questions? We’re happy to help!

Our Why

“The wilderness and the solitary place shall be glad for them; and the desert shall rejoice, and blossom as the rose.” Isaiah 35:1